IT’S SERVICE FROM THE HEART AT THE SPECTACULAR GALAXY MACAU RESORT HOTEL!!

From the moment you enter the spectacular Galaxy Macau you not only feel transported by the incredible design, the magnitude of dining options, shops, casinos, gardens, swimming pools and spas but the staff greet each and every guest with an incredible smile and with their hand held over their heart.   Not often found in Resort Hotels of such magnitude; here you are truly touched and cared for by each and every employee who cross your path and it comes from the heart.   Recently I had the pleasure of staying at The Galaxy Macau while attending our annual UICH Les Clefs d’Or Executive Committee Meeting.  Each day as I passed through the magnificent Lobby and public rooms to and from my room and the meeting rooms there were literally five to six employees almost running after me at times offering assist to help, to direct to carry a package or to simply smile and greet.  Truly Impressive!!!!

The incredible design resembles that of an Asian Palace with gold-gilt cupolas and turrets surrounded by vast gardens.  The Galaxy has been open just about one and a half years and has already become a Macau favorite.

The Galaxy Macau has 1500 luxurious rooms and suites and is also part of a joint venture connecting the well known luxury Banyan Tree and Okura Hotels.  The three hotels are connected by a vast Spa, Garden, and Swimming Pool complex with a real sand beach; they have thought of everything here; its incredible!!

Attention to detail, kind and gentle care is seen and experienced everywhere.  Above shows the daily perpetual care by the honorable gardeners; again attention to detail is paramount!

The spectacular Lobby offers ongoing entertainment as the color, lights and water of a massive chandelier fixture continuously change to create a feast for the eyes!

Thank you dear friends; from Left to Right:  Julian Ieong, Chef Concierge who provided such excellent care and assistance, and Mr. Tim Gan Assistant Vice President Hotel Operations and Mr. Paul Town Vice President Hotel Operation, thank you gentlemen for your tremendous support and partnership.

 

 

 

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