SERVICE AS GOOD AS GOLD AT THE FAIRMONT HAMILTON PRINCESS GOLD FLOOR

The very beautiful and elegant Adam Lounge is located on the Gold Floor of the Fairmont Hamilton Princess.   This most historic room with its very English furnishings and portrait of Queen Elizabeth was actually once the Centre of British intelligence during WWII.   Bermuda, being of strategic importance during World War II was a decoding center of all postal, telegraph and radio traffic between the Western Hemisphere and enemy-occupied Europe.  This is the Lounge of the official Fairmont Gold Program here at The Fairmont Hamilton Princess.

What does it mean to purchase or upgrade or be part of the Fairmont Gold Program?   It is an upgraded service level program designed to create a more personalized (VIP) experience for a guest.   For example:  Prior to arrival I received an email welcome letter personally from a Fairmont Gold Concierge Team member; welcoming me to the Fairmont Gold program at the Fairmont Hamilton Princess and describing all of the amenities and services of the program.

Sometimes at very large hotels you might find that you feel perhaps just one of the crowd especially if you have to wait or delay in queue at check in or check out; but now with Fairmont Gold.  Your check in is seamless as you go directly to the Gold Floor where you will encounter a very friendly, professional and courteous member of the Gold Team who will process your registration in seconds.

A review of just some of the added upgrades and amenities provided in the Fairmont Gold Program:  Private Reception Desk with full Concierge Services, Complimentary Deluxe Continental Breakfast served in the Gold Lounge daily, Complimentary Afternoon Tea every afternoon from 2PM to 4PM, Complimentary hors d’oeuvres every evening from 5PM to 7PM, An honor bar available from 12PM to 1030PM daily, Complimentary local calls and Wireless High Speed Internet aces in both your guestroom as well as the Fairmont Gold Lounge, On Floor Executive Boardroom available for small groups of up to 10 people, Turndown Service between 630PM and 9PM, Complimentary overnight shoeshine, Complimentary IPAD usage for newspaper reading, CD, DVD and Reading Library available and Personalized Butler Service upon request.

All aimed to “WOW” the guest and here on the Gold Floor of the Fairmont Hamilton Princess that’s just what the Team does. They aim to please and try very hard to make everyone feel welcomed and happy all throughout the day.

Mr. Andre Carr is Supervisor of the Fairmont Hamilton Princess Gold Team.   There are Seven Gold Team Concierge available to pamper you in the famous historic Adam Lounge when you stay here!   They aim to please and all provide seamless service with a great Bermuda smile!!   Wow!!!

 

 

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