Monthly Archives: February 2011

ALOHA AND WELCOME TO HAWAII AND THE BEAUTIFUL HALEKULANI WAIKIKI

My first morning in Hawaii; I was greeted by a magnificent sunrise over Diamond Head, the sound of birds, and surf, Hawaiian music in the background.  The view from my balcony oceanfront room is nothing less than spectacular for The … Continue reading

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CHECKING IN SATURDAY NIGHT: THE HALEKULANI WAIKIKI BEACH HONOLULU

Almost 100 years ago The Halekulani or “House Befitting Heaven” opened five small bungalows known as The Hau Tree Inn!  Today it is the Number One most deluxe hotel in all of Honolulu occupying a pristine oceanfront with a spectacular … Continue reading

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DEPARTING TOMORROW ON CO#15 NON STOP NEWARK – HONOLULU

This is one of my favorite flights in the world: 4986 miles in about 10-11 hours depending on the winds, airspeed and required altitude.  The flight plan heads northwest and spans the continental United States flying over The Rockies and … Continue reading

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TEACHING ONE DAY SEMINARS ENTITLED CONCIERGE – DOORMEN LUXURY SERVICE STANDARDS

My one day training seminars continue on various Mondays throughout February and March.  This One Day intensive training is designed to enhance and escalate service skills and standards of Doormen, Concierge, Front-Line Staff and other Service Professionals particularly those who … Continue reading

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CAVIAR RUSSE NYC – THE ULTIMATE INDULGENCE! – PERFECT FOR VALENTINE’S DAY!

What could be more perfect for a romantic dinner on Valentine’s Day Weekend in NYC?  Caviar Russe offers the ultimate indulgence: Caviar, Foie Gras, Champagne, Wines, Vodka together with the imaginative New American cuisine of Chef Kyle McClelland; a true … Continue reading

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TEACHING ONE DAY SEMINAR – CONCIERGE SERVICE SKILLS TRAINING FOR DOORMEN

A very rewarding day teaching an eager group of students; all Doormen of Luxury Buildings by Rudin Management Company.  The One Day Seminar I created last year entitled Concierge – Luxury Doormen Service Skills Training highlights the art and craft … Continue reading

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TEACHING ONE DAY SEMINARS: CONCIERGE SERVICE SKILLS TRAINING FOR DOORMEN

A very rewarding day teaching an eager group of students; all Doormen of Luxury Buildings by Rudin Management Company.  The One Day Seminar I created last year entitled Concierge – Luxury Doormen Service Skills Training highlights the art and craft … Continue reading

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